practice staff
Practice Manager
Our Practice Manager is responsible for the day to day running of the Practice and liases with all the Partners, members of staff and patients. If you experience problems with the running of the Practice please ask to see the manager.
Office Staff
The Practice has a reception team dealing with appointments, repeat prescriptions and visits. All staff receive training and are skilled in their work which is organised to ensure smooth and efficient attention to your requirements, in accordance with Practice policy. The Secretary will help with referrals, queries, hospital transport, test results and messages for your Doctor
Registrar
We are a Training Practice and you may be given an appointment with our Registrar. He/She is a fully qualified Doctor undergoing supervised training to become a GP. You may be asked if your consultation can be recorded on a video camera which is then used in a strictly confidential manner, within the Practice, to help patients get the best from these consultations.
Practice Nurses
Appointments with a Practice Nurse for blood tests, blood pressure checks, dressings, ear syringing injections, removal of sutures, a travel health service and immunisations can be made by telephoning 01747 856700.
The nurses also run clinics for Asthma, COPD (respiratory problems) Diabetes, SUCCEED (relating to the heart) and routine cervical smears. These appointments should be made by telephoning 01747 856708.
We are a training practice for practice nurses and a community placement for student nurses.
Health Care Assistants
Appointments with the H.C.A for blood tests, blood pressure checks and new patient registration can be made by telephoning 01747 856700. (Appointments for blood pressure home monitoring and the 24 hour blood pressure machine are arranged by the HCA).
District Nurses 01747 856714
The District Nurses care for patients in their own home, post operatively, for wound care, for patients who are terminally ill, for health promotion and offer bereavement support. They are able to refer to other agencies such as the GP and Social Services. When no one is available please leave a message on their answer machine and you will be contacted as soon as possible. If urgent, please speak to reception who will bleep the District nurses if necessary.
Health Visitors 01747 856709
The Health Visiting Team is also based at the Centre. Health Visitors are specialist nurses who work within the primary health care team. They monitor child development, promote family and public health, offer advice on immunisation and run a weekly child health clinic. When no one is available please leave a message on the answer machine and you will be contacted as soon as possible. If it is an emergency please dial the main Practice number.
Midwives 01747 856713
The Community Midwives are a small team able to give advice on all options of care throughout your pregnancy, labour and offer care at home for 28 days following the birth. They also provide a 24 hr emergency service. Their philosophy of care is that the relationship between mother and midwife is fundamental to good midwifery care.
CHAPERONE POLICY
This organisation is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, i.e. a trained member of staff.
Wherever possible we would ask you to make this request at the time of booking your appointment so that arrangements can be made and you appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of request. However occasionally it may be necessary to reschedule your appointment.
Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.
If you would like to see a copy of our Chaperone Policy or have any questions or comments regarding this please contact the Manager.
